FAQ's
We know how busy life can get with little ones, so we’ve made it easy to find the answers you need.
As parents ourselves, we care about making things simple, clear and helpful. Below, you’ll find answers to the most common questions about our organic children's clothing — including sizing, shipping, returns, and what makes Aneby different.
Can’t find what you’re looking for? Contact us here and we’ll be happy to help.
Frequently Asked Questions:
To track your parcel, you can find the tracking information on your dispatch email.
If the link is not working or the parcel has not moved in 3-4 days, please get in touch with us and we will look into this for you.
If you wish to update your order, please contact us.
Please note the order cannot be updated once it has been dispatched.
If you wish to change the shipping address on your order, please contact us.
Please note the address cannot be updated once the order has been dispatched.
You are able to cancel your order before it has dispatched. If the processing of the order has began, we are unable to cancel the order.
For orders outside of the UK, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
We are working hard to integrate taxes and duties into our pricing for International orders. However, at present, orders are shipped Delivery Duty Unpaid.
We offer a 14 days right of return policy. Please start your return here.
Yes. Our organic cotton clothes are naturally soft, breathable and gentle on sensitive or eczema-prone skin. They’re free from harsh chemicals that can cause irritation.
All Aneby clothes are made with GOTS-certified organic cotton, which means no harmful chemicals, pesticides or dyes are used. It’s softer on your child’s skin and better for the planet.
Learn mort about our sustainability pledge
Shop our full range of organic clothes
GOTS stands for the Global Organic Textile Standard. It guarantees that our fabrics are made with at least 95% organic fibres and meet strict environmental and ethical standards from start to finish.
Yes! Most of our designs are gender-neutral, with simple prints and colours that suit every child. We believe in style without stereotypes.
Yes, our clothes are true to size, with a slightly relaxed fit for comfort and room to grow. If your child is tall or bigger for their age, we recommend sizing up for the best fit over time.
Please visit our sizing page for more info
We use plastic-free, fully recyclable packaging. From carboard boxes to paper tape, every detail is chosen with care for the environment.
Organic cotton uses up to 91% less water than regular cotton and is grown without pesticides, keeping soil healthy and farmers safe.
Read more on the benefits of organic cotton from the Global Organic Textile Standard
Our clothes are made in ethical factories in India that meet GOTS standards for fair wages and safe working conditions. We produce in small batches to reduce waste.
Yes. We make small production runs to avoid overproduction and ensure the highest quality. This also means popular pieces may sell out quickly.
Shop our current collection
We recommend washing at 30°C with a gentle detergent. Avoid bleach and tumble drying if possible to keep colours and fabrics looking their best.
Organic cotton may shrink slightly on the first wash, especially if tumble dried. We design with this in mind, but check the label and size up if unsure.
We advise against it, but if absolutely needed, use a low heat setting. Air drying helps preserve softness and shape.
Aneby offers organic clothes for newborns to 6-year-olds, including sleepsuits, overalls, sweatshirts, tees and leggings.
Aneby is a small UK business focused on organic, ethical, and unisex children’s clothes. We make small-batch collections with timeless styles and thoughtful details. No plastic. No loud prints. Just better basics. Read more about our story