FAQs

To track your parcel, you can find the tracking information on your dispatch email.

If the link is not working or the parcel has not moved in 3-4 days, please get in touch with us and we will look into this for you.

If you wish to update your order, please contact us.

Please note the order cannot be updated once it has been dispatched.

You are able to cancel your order before it has dispatched. If the processing of the order has began, we are unable to cancel the order.

If you wish to change the shipping address on your order, please contact us.

Please note the address cannot be updated once the order has been dispatched.

For orders outside of the UK, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

We are working hard to integrate taxes and duties into our pricing for International orders. However, at present, orders are shipped Delivery Duty Unpaid.

We offer a 14 days right of return policy. Please start your return here.